Job Opportunities

Client Solutions Manager

About Httpool

Httpool represents the leading digital media platforms across Europe and Asia. It supports their growth as well as drives business results for traditional and native advertisers across 30 markets. Based on an innovative set of technology and performance solutions, seasoned vertical teams, and extensive market know-how, Httpool enables advertisers to connect with their audiences in the most efficient and effective ways, consistently maximizing their ROIs. Leading media platforms including Facebook, Twitter, Spotify, LinkedIn, Warner Music, Outbrain, Quora, Brainly, and Viber work exclusively with Httpool across selected Central & Eastern European and Asian markets. Httpool is headquartered in the UK and has offices in Austria, Switzerland, Russia, India, Hong Kong, Poland, Estonia, Latvia, Lithuania, Bulgaria, Czech Republic, Croatia, Greece, Hungary, Macedonia, Romania, Serbia, Slovakia, Slovenia, Sweden, Finland, Denmark, Norway, Ukraine, United Arab Emirates, Indonesia, Cambodia, Laos, Myanmar, and Malaysia.

We are proactive, innovative, ambitious, accountable, meritocratic, reliable and social. The ideal candidate is entrepreneurial and highly professional expert, who can prioritize work, possess excellent communication skills, is a strong negotiator, comfortable managing multiple, the most knowledgeable and demanding global clients.

We are looking for a highly qualified expert in Digital Advertising, who is passionate about Digital Marketing and has a proven track record in managing customer relationships.

 

Main Responsibilities 

You will be a part of a dynamic team that works across all strategic ad product initiatives. Your key responsibilities will include:

  • Manage and cultivate existing business customer relationships 
  • Onboard new strategic business clients from the introduction of features to assistance with campaign creation and optimization 
  • Contribute to scalable account management operations for future accounts 
  • Provide regular proactive communication between clients and teams, to provide strong team representation and set proper client expectations 
  • Use feedback to inform the product and operations teams 
  • Resolve client issues in an efficient, tactful manner, support with the implementation of solutions that prevent future problems 
  • Serve as a subject matter expert 
  • Advise, consult and improve organizational effectiveness 
  • Work closely with cross-functional project teams to maintain continuous product knowledge 
  • Manage contracts, contract renewals, and work with Finance and customers on invoices and payment collections 

 

Core and Functional Skills and Knowledge

  • A Bachelor’s degree, preferably in Business Administration, Economics, Social Sciences or similar 
  • Minimum 5 years proficiency in Account Management: creating, maintaining and enhancing customer relationships 
  • Proven expertise with online advertising, analytics and social media with Facebook and Google advertising 
  • Facebook Blue Print certificate is an advantage 
  • Structured and analytical mindset 
  • Excellent Excel skills 
  • Strong communication, time management and organization skills 
  • Outstanding knowledge of trends, markets and opportunities 
  • Ability to efficiently communicate internally and externally with excellent communication skills in English 
  • Detail oriented and able to successfully manage and execute multiple cross-functional projects 
  • Positive attitude with a drive to go above and beyond 

 

Benefits

  • Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world ranging from Vienna to Russia to India and Hong Kong 
  • Learn from the best: Our workshops from partner directly guarantee the latest insights into digital advertising 
  • Work with innovative tech solutions 
  • Manage the most prestigious agencies and brands 

Others

  • Location: Httpool’s Office in Bangladesh

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